# Furniture store software that tracks special orders and deliveries from sale to living room. ## Sound familiar? What furniture and home goods stores tell us before a project starts. Public business listings show 1,103 independent furniture and home goods stores in Massachusetts, and 20% are listed with no website. Source: Pushbuild crawl of Overture Maps place listings, October 2026. Chains excluded. - Customers call to ask where their special order is. - Delivery days are planned on a whiteboard and change often. - The website shows pieces we no longer carry. - Fabric and finish choices get lost between the floor and the supplier. - Nobody follows up after delivery to ask how it went. ## What we build Each one is a working piece you can open and check when it's done. ### Special order tracking Each special order tracked from supplier to warehouse, with the customer told at each step. [n8n, Make and Zapier automation](https://pushbuild.com/services/workflow-automation.html) [CRM setup and lead pipelines](https://pushbuild.com/services/crm-setup.html) ### Delivery scheduling Delivery windows offered to the customer by text, confirmed, and grouped into routes for the crew. [Booking and scheduling systems](https://pushbuild.com/services/booking-systems.html) [n8n, Make and Zapier automation](https://pushbuild.com/services/workflow-automation.html) ### Website stock in step Floor and warehouse stock reflected on the website so customers see what you really have. [API integrations and data sync](https://pushbuild.com/services/api-integrations.html) [ETL and data pipelines](https://pushbuild.com/services/etl-data-pipelines.html) ### Order details kept together Fabric, finish and measurement choices stored with the order and sent to the supplier as written. [n8n, Make and Zapier automation](https://pushbuild.com/services/workflow-automation.html) ### After-delivery follow-up A note after delivery asking how it went, with a review link for happy customers. [n8n, Make and Zapier automation](https://pushbuild.com/services/workflow-automation.html) ### Sales and order view Sales by category and open special orders by age, on one page for the owner. [Dashboards and reporting](https://pushbuild.com/services/dashboards.html) **Furniture stores software we work with:** [Shopify](https://pushbuild.com/tools/shopify.html), [Square](https://pushbuild.com/tools/square.html), [Lightspeed](https://pushbuild.com/tools/lightspeed.html), [Klaviyo](https://pushbuild.com/tools/klaviyo.html), [QuickBooks](https://pushbuild.com/tools/quickbooks.html). **And the general tools around it:** [WordPress](https://pushbuild.com/tools/wordpress.html), [Google Sheets](https://pushbuild.com/tools/google-sheets.html), [Twilio](https://pushbuild.com/tools/twilio.html), [Mailchimp](https://pushbuild.com/tools/mailchimp.html), [Zapier](https://pushbuild.com/tools/zapier.html). ## Example projects Illustrations of the shape of the work, not past clients. Yours gets its own written scope. Example project ### Where is my sofa Example: a store texts each special-order customer when their piece ships from the factory and when it reaches the warehouse. POS, SMS Example project ### Delivery window by text Example: customers pick a delivery window from a text, and the crew gets the day's route the night before. Booking link, Google Sheets Example project ### Floor stock online Example: a home goods shop's website hides pieces that have sold off the floor. Shopify, POS export Not sure where to start? [Start with an Automation Audit](https://pushbuild.com/audit.html). ## Questions people ask first **Can this work with our supplier's system?** Often through email or files the supplier already sends. We check what each supplier provides first. **Do we need to sell online?** No. Many stores use the website to show stock and take enquiries, and sell in person. **Can the delivery crew use it from a phone?** Yes. Routes and customer details open on a phone, with no new app to learn. **How do we start?** Tell us where orders or deliveries cause the most calls. We reply with questions or a written scope. ## Related [**Retail**POS, inventory, online store, loyalty and reorders for independent retail stores, connected so stock counts and customer records agree..](https://pushbuild.com/for/retail.html)[**Boutiques**Inventory sync between store and Shopify, new-arrival emails, returns and exchanges, and size restock alerts for clothing boutiques and shoe stores..](https://pushbuild.com/for/boutiques.html)[**Interior design**Client intake, product sourcing lists, purchase orders, order tracking and invoicing for interior design studios, connected to the tools you already use..](https://pushbuild.com/for/interior-design.html)[**Moving**Quote requests, estimates, crew scheduling, truck dispatch, invoicing and review requests for local and long-distance movers..](https://pushbuild.com/for/moving.html) ## Tell us what you need built. Email a few lines about what you want and which tools you use, or call. We reply with questions or a written scope. [hello@pushbuild.com](mailto:hello@pushbuild.com?subject=Furniture%20stores%20project) [(617) 299-8887](tel:+16172998887) --- As of 2026-11-10. Source: https://pushbuild.com/for/furniture-stores.html