Pushbuild

Pushbuild Switchboard

The phone desk for your AI agents · private beta

One number, a whole team: several AI agents and your people answer calls, make calls, text and take voicemail, routed by rules you write in plain sentences. Everything lands in one inbox. Build agents here in minutes, or plug in the ones you already have. Runs on your own Twilio account.

See how it works Bring your own agent Read the docs

The Agents page: Front desk and After-hours agents live on a number, an Errand runner for outbound calls, and a card to connect your own agent

Three ways in

Build an agent

Describe who it is, pick a voice, give it your hours and prices, choose what it may do. No code.

Bring your own

Connect Claude, ChatGPT, Cursor or your own agent with one link (MCP), or use our API and webhooks.

Set the rules

Decide which agent gets which call or text, and when a person takes over, by time, caller or what was said.

Call or text arrives→Rules pick who answers→Agent handles it→Hands off or finishes→Summary sent to you

An agent in five minutes

Write a few lines about your business, upload a price list, choose a voice, and press Call me now to hear it before anyone else does.

  • Voices that sound like a person, not a phone tree
  • Knows your hours, prices and policies from your own files and site
  • You switch on what it may do: transfer, text, book. Nothing else.
  • Says it is an AI assistant, and that the call is transcribed, at the start of every call
The agent editor: who it is, voice choice, knowledge files, permissions toggles and a Call me now test panel

Rules that read like sentences

Each number has a short list of rules. They run top to bottom, and the first match wins.

  • When: time of day, who is calling, words in a text, what the agent decides
  • Then: an agent, your cell, voicemail, a transfer, or your webhook
  • Chain steps: transfer to a person, then text me the summary
  • Turn a rule off with one switch, without deleting it
The Rules page for one number: weekdays go to the Front desk agent, after hours to voicemail, cancel texts to a reschedule agent, VIPs ring a cell first

Every call and text in one inbox

You don't listen to recordings. You read a one-line summary, then the transcript if you want it.

  • Calls, texts and voicemails together, newest first
  • An AI summary and tags like Booked or Needs you
  • Call back or text from the same screen
  • Summaries also go to Slack, email or your webhook
The Inbox: a list of calls and texts with summaries, and an open call showing an AI summary and the transcript

Your agent, now with a phone

Already built an agent? Connect your Twilio number and Switchboard handles the rest: routing, voice, texting, inbox and handoffs.

  • MCP: paste one link into Claude, ChatGPT, Cursor or any MCP client. Your agent can call, text and read its inbox.
  • API and webhooks: start calls, send texts, get events like call ended or text received
  • Your own voice AI: agents run in your own ElevenLabs account; connect existing ones by ID
Connect your own agent: an MCP link, API key and webhook settings, and fields for your own ElevenLabs agent

Start from a template

Receptionist

Answers, screens, takes messages and transfers to you.

Appointment desk

Books, confirms and reminds by call and text.

Missed-call catcher

Texts back every missed call and finds out what they need.

Errand runner

Calls businesses for you, gets through phone menus, and reports back.

Simple pricing

Switchboard

$0.12 / min

Agents, rules, inbox, handoffs and API. Plus $3 a month per connected number. $5 trial credit.

Your ElevenLabs account

Billed by ElevenLabs

The voice AI runs on your own ElevenLabs plan. We build your agents there for you, or connect agents you already have.

Your Twilio account

Billed by Twilio

Your numbers, minutes and texts stay on your own Twilio account. We help you set it up. No setup fees.

No free tier. Billed monthly by card, plus applicable taxes. You need a Twilio account and a paid ElevenLabs plan; we help you set up both.

Built to be trusted on the phone

  • Outbound calls are for customers who expect them: confirmations, reminders, follow-ups. No cold calling or robocalls.
  • Every call opens by saying it's an AI assistant and that the call is transcribed
  • Call recording is off; you get transcripts and summaries
  • Outbound only between 8am and 8pm local time, with STOP and opt-out lists handled for you
  • Emergency numbers are blocked, and Switchboard is not for health information
  • Each customer runs in their own isolated space, on their own Twilio account, with their own data
  • Business texting is registered with US carriers (A2P 10DLC) so your texts get delivered

Ask to join the beta

Ask to join the beta

Tell us what you want your agents to handle. We'll reply within a business day and help you set up Twilio and ElevenLabs.