Example package
Role sync
Roles that follow payments or memberships, with a daily check that fixes mismatches.
You get
- Webhook handling for joins and cancels
- Daily reconciliation
- Admin log channel
- Setup guide
Sound familiar?
What we hear from businesses before a project like this starts.
- Moderators hand out and remove roles every time someone pays, cancels or verifies.
- Support questions get lost in busy channels and nobody knows what was answered.
- We want alerts from our store, app or data feed posted into Discord automatically.
- A bot we paid for stopped working after a Discord API change and the developer is gone.
- Off-the-shelf bots do 80% of what we need and the last 20% is the important part.
What buyers usually need
The requests that come up most often for this kind of work, and what each one takes to work properly.
01
Roles that follow membership
Roles added and removed automatically from Stripe, Patreon, Whop or your own user list.
02
Tickets and support threads
Private threads per request, with a log your team can search.
03
Moderation that fits your rules
Filters, slow mode, verification and logs tuned to how your community works.
04
Alerts from other systems
Orders, signups, prices or status changes posted to the right channel.
05
Slash commands for members
Lookups, sign-ups and actions members run themselves.
Tools that come up most: discord.py, discord.js, Discord interactions and webhooks, Stripe, Patreon, Whop, PostgreSQL, Redis, Docker and Fly.io or your own server.
What you get
Concrete pieces, each one something you can open and check when it's done.
Membership and role sync
Payment or signup events turned into role changes, with a reconciliation job that fixes drift.
Stripe or Patreon webhooks, Discord APITicket system
Button-opened private threads, staff assignment and transcripts.
Threads, buttons, databaseAlerts and feeds
Events from your store, app or an API posted with formatting and rate limits respected.
Webhooks, scheduled jobsCustom commands
Slash commands and forms backed by your own data.
Interactions, modalsRescue and upgrade
An existing bot updated to current Discord APIs and moved to reliable hosting.
Code review, migrationTypical projects
Example packages to show the shape of the work. These are examples, not past clients; yours gets its own written scope.
Example package
Support and moderation
Tickets, verification and moderation rules for your server.
You get
- Ticket threads with transcripts
- Verification flow
- Moderation rules and logs
- Staff guide
Example package
Custom bot
Commands and alerts specific to your community or product.
You get
- Commands agreed in writing
- Hosting in your account
- Error alerts
- Source code and guide
How we approach it
The habits that keep this kind of project from going wrong.
1
Permissions first
The bot gets only the Discord permissions it needs, listed in the scope.
2
Reconcile, don't trust
Webhooks get missed, so role sync is paired with a scheduled check against the source of truth.
3
Your hosting, your token
The bot runs in your account with your bot token, so it keeps running without us.
How we work
You know what you're getting before work begins, and you see it working at every milestone.
You describe it
Tell us what you need in your own words, and which tools you already use. A few lines is plenty to start.
A written scope
We reply with a short written scope: what gets built, what is out of scope, which accounts we need, and how we'll both know it works. You know what you're getting before work begins.
Milestones you review
The work is split into milestones. At each one you see it working in your own account and sign it off before we go on.
Handover and a 30-day fix window
You get the working system, its documentation and a walkthrough. If anything we built breaks in the next 30 days, we fix it at no charge.
What shapes the scope
- Number of commands and flows
- Which payment or data systems it connects to
- Server size and rate limits
- Hosting choice
Always included
- A written scope before work starts
- Milestones you review and sign off
- Documentation and a walkthrough at handover
- A 30-day window for fixes, at no charge
Pushbuild has built software for businesses since 2010, for more than 40 clients. Every project is led by a former public-company CTO, from Groton, Massachusetts. See products we've built.
Questions people ask first
Can it work with our existing bots?
Yes. We check what your current bots do and avoid overlapping commands or permissions.
Where does it run?
In your own hosting account, such as Fly.io, a small VPS or a server you already have. We set it up and document it.
What happens when Discord changes its API?
We use the maintained libraries and current interaction model. For 30 days after handover we fix anything we built that stops working as scoped, at no charge.
Do you need admin on our server?
Only to invite the bot and test it. Your admins keep ownership of the server and the bot application.
Tell us what you need built.
Email a few lines about what you want and which tools you use, or call. We reply with questions or a written scope.
hello@pushbuild.com