Pushbuild
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AI that does one job well, inside your tools.

Skip the generic chatbot. We build AI for one specific job: answering customers from your own documents, sorting and drafting replies to email, or reading and routing incoming requests. It runs inside the tools you already use, and a person approves anything that matters.

Tell us what you needSee the packages

Sound familiar?

Signs this is costing you time every week.

  • You bought AI seats and nothing about how the work gets done changed.
  • The same customer questions get answered by hand, all day.
  • The inbox is triaged by whoever gets to it first.
  • You have a dozen AI ideas and no idea which one is worth doing.

Where it comes up

The same problem looks a little different in each kind of business.

Customer service teams

Answers from help docs, with hand-off to staff.

Professional services

Intake, triage and first-draft replies.

E-commerce

Order status, returns and product questions.

Internal teams

An assistant over policies, manuals and past work.

Ways to start

Three example packages, from a single fix to a complete system. Yours gets its own written scope.

Package 1

Pick the right first job

For: A team with AI ideas and no plan.

A short review of your workflows that ranks AI ideas by time saved and risk, with a scope for the first one.

You get

  • Interviews with the people doing the work
  • A ranked list of candidate jobs
  • Rough effort and risk for each
  • A written scope for the first build

Package 2

Assistant on your documents

For: Customers or staff asking the same questions.

An assistant that answers from your own documents, on your site or in your team chat, and hands off to a person.

You get

  • Assistant trained on your documents
  • Website chat or team-chat install
  • Hand-off to a person, with the conversation
  • A test set of questions and the answers it gives

Package 3

AI step in a workflow

For: A repetitive job with reading, sorting or drafting in it.

An AI step inside an existing workflow: classify, extract, draft, with a person approving.

You get

  • The AI step, tested on your real examples
  • Approval queue for a person
  • Results written to your CRM, inbox or sheet
  • A cost estimate per month at your volume

How we work

A written scope first, then working progress you can check, then a proper handover.

  1. You describe it

    Tell us what you need in your own words, and which tools you already use. A few lines is plenty to start.

  2. A written scope

    We reply with a short written scope: what gets built, what is out of scope, which accounts we need, and how we'll both know it works. You know what you're getting before work begins.

  3. Milestones you review

    The work is split into milestones. At each one you see it working in your own account and sign it off before we go on.

  4. Handover and a 30-day fix window

    You get the working system, its documentation and a walkthrough. If anything we built breaks in the next 30 days, we fix it at no charge.

Pushbuild has built software for businesses since 2010, for more than 40 clients. Every project is led by a former public-company CTO, from Groton, Massachusetts. See products we've built.

Questions people ask first

Which AI models do you use?

OpenAI, Anthropic and Google models most often, chosen per job for accuracy and running cost. Keys are in your own accounts.

Will it make things up?

It can. That's why it answers only from your documents, says when it doesn't know, and a person approves anything sent to customers or written to your systems.

What does it cost to run?

Usually a modest monthly bill to the AI provider, depending on volume. We estimate it in the scope from your real numbers.

Tell us what you need built.

Email a few lines about the problem and the tools you use, or call. We reply with questions or a written scope.

hello@pushbuild.com

(617) 299-8887