Sound familiar?
What appliance repair companies tell us before a project starts.
- The first visit is a diagnosis, then the part has to be ordered and the second visit falls through the cracks.
- Customers call to ask when the tech is coming and the office has to ring the tech to find out.
- Warranty and manufacturer claims are paperwork that piles up on a desk.
- Model and serial numbers are written on paper and typed in later, with mistakes.
- Old customers never hear from us again, even when their machine is ten years old.
What we build
Each one is a working piece you can open and check when it's done.
Booking with the right details
A booking form that asks for brand, model, symptom and a photo of the data plate, so the tech is prepared before the visit.
Booking and scheduling systems Web apps and MVPsParts and return visits
Jobs waiting on a part are tracked with an order date and expected arrival, and the customer is booked again the day it comes in.
n8n, Make and Zapier automation Airtable consulting and developmentArrival windows and reminders
Customers get a reminder and a text when the tech is on the way, which cuts the where-are-you calls.
n8n, Make and Zapier automationWarranty claim paperwork
Serial numbers, proof of purchase and job notes gathered into the claim for the manufacturer or warranty company, ready to submit.
PDF and document data extraction Google Sheets and Apps Script automationInvoice and payment
The finished job turns into an invoice and syncs to the accounting software, with card payment taken on the spot.
QuickBooks, Xero and HubSpot integrations Stripe integration and billingFollow-up on older appliances
A list of past customers by appliance and age, with a seasonal message and an easy way to book.
CRM setup and lead pipelinesAppliance repair software we work with: Housecall Pro, Jobber, ServiceTitan, Workiz.
And the general tools around it: QuickBooks, Google Sheets, Airtable, Twilio, Zapier, Make.
Example projects
Illustrations of the shape of the work, not past clients. Yours gets its own written scope.
Example project
Part ordered, visit rebooked
Example: a repair company orders a pump for a dishwasher. The job moves to a waiting-for-part list, and when the part is marked received the customer gets a text with times to choose from.
Airtable, Twilio, scheduling linkExample project
Data plate photo to job
Example: a customer uploads a photo of the model label when booking. The model and serial are read into the job so the tech can check parts before leaving the shop.
Web form, text extraction, field-service appExample project
Warranty claim pack
Example: a company that services under a home warranty plan wants the job notes, photos and invoice gathered into one file per claim.
Google Drive, Apps Script, PDFQuestions people ask first
Do we have to switch software?
No. Most of the work is connecting your scheduling tool to the tools around it. If something can't do what you need, we say so in the scope and lay out the options before anything changes.
Can customers book without calling?
Yes. We can add a booking form to your site that collects the appliance details and either offers set time windows or sends the request to the office to confirm.
Who owns what you build?
You do. It is built in your own accounts, and you get notes on how it works so your office can change it without us.
How do we start?
Tell us which tools you use and the one thing that wastes the most time each week. We reply with questions or a written scope.
Tell us what you need built.
Email a few lines about what you want and which tools you use, or call. We reply with questions or a written scope.
hello@pushbuild.com