Pushbuild

Order updates and cart reminders on WhatsApp, straight from Shopify.

If your customers talk to you on WhatsApp, emailed order updates are easy to miss. A custom setup sends order confirmations, shipping updates and abandoned-cart reminders from Shopify as WhatsApp messages using approved templates, and routes customer replies to the right person on your team. Every run is logged, and anything that cannot be matched is sent to you. We write down the scope and agree it with you before we start.

Start your integration

Sound familiar?

What Shopify stores whose customers prefer WhatsApp tell us before a project starts.

  • Customers ask on WhatsApp where their order is.
  • Abandoned carts get no reminder.
  • Shipping emails go unread.
  • Replies come into one person's phone.
  • Opt-ins are not recorded.

What we build

Each one is a working piece you can open and check when it's done.

Example: what a custom Shopify + WhatsApp integration can do

Order messages

Confirmations and shipping updates sent on WhatsApp with tracking links.

Custom Shopify apps

Cart reminders

Abandoned checkouts get a WhatsApp reminder for customers who opted in.

n8n, Make and Zapier automation

Replies

Customer replies routed to a shared inbox or channel.

API integrations and data sync

Opt-in records

Each customer's WhatsApp consent saved in Shopify.

Custom Shopify apps

Logging and alerts

Every run is logged, and anything that cannot sync is sent to you with the reason.

Python scripts and utilities

The two tools: Shopify, WhatsApp.

Also connected on request: Shopify, WhatsApp, Slack.

Example projects

Illustrations of the shape of the work, not past clients. Yours gets its own written scope.

Example project

Fashion store

Example: a store wants shipping updates on WhatsApp and replies sent to the support team.

Shopify webhooks, WhatsApp Business API

Example project

Food delivery

Example: a shop wants abandoned-cart reminders on WhatsApp for customers who opted in at checkout.

Shopify webhooks, WhatsApp Business API

Questions people ask first

Do we need a WhatsApp Business account?

Yes, on the WhatsApp Business Platform, directly or through a provider such as Twilio.

Do customers have to opt in?

Yes. WhatsApp requires consent, and we record it in Shopify.

Can it replace our email updates?

It can run alongside them or replace them; you choose per message.

Want this as a ready-made pack?

We are turning the most requested integrations into ready-made n8n workflows you import and run in your own accounts. Tell us you want this one and we will email you when it is ready.

Get notified

Tell us what you need built.

Email a few lines about what you want and which tools you use, or call. We reply with questions or a written scope.

hello@pushbuild.com

(617) 299-8887