Pushbuild

Every WhatsApp order, booking and lead in one sheet, with replies sent from it.

Orders and booking requests arrive on WhatsApp and get copied into a sheet by hand, or not at all. A custom setup uses the WhatsApp Business Platform to add a row for each new chat or request, pull the details out of the message, skip numbers already in the sheet, and send a WhatsApp update when you change a status. Every run is logged, and a message that cannot be saved is sent to you. We write down the scope and agree it with you before we start.

Start your integration

Sound familiar?

What small businesses that take orders and bookings over WhatsApp tell us before a project starts.

  • Orders are copied from chats by hand.
  • Requests get missed on busy days.
  • The same customer is listed twice.
  • Customers ask on WhatsApp whether their order is ready.
  • There is no record of who asked for what.

What we build

Each one is a working piece you can open and check when it's done.

Example: what a custom WhatsApp + Google Sheets integration can do

Chats to rows

Each new chat or request adds a row with the name, number, time and message.

Google Sheets and Apps Script automation

Details pulled out

Item, date, address or quantity read from the message into their own columns.

Data entry and document conversion

No duplicate rows

Repeat messages from the same number update the existing row.

n8n, Make and Zapier automation

Updates from the sheet

Change a status in the sheet and the customer gets a WhatsApp message.

API integrations and data sync

Logging and alerts

Every run is logged, and anything that cannot sync is sent to you with the reason.

Python scripts and utilities

The two tools: WhatsApp, Google Sheets.

Also connected on request: WhatsApp, Google Sheets, Gmail.

Example projects

Illustrations of the shape of the work, not past clients. Yours gets its own written scope.

Example project

Bakery orders

Example: a bakery wants WhatsApp cake orders listed by pickup date, and a message sent when an order is ready.

WhatsApp Cloud API, Google Sheets API

Example project

Booking requests

Example: a salon wants WhatsApp booking requests in a sheet so staff can confirm them in order.

WhatsApp webhooks, Apps Script

Questions people ask first

Does this read our personal WhatsApp?

No. It uses a WhatsApp Business number on the WhatsApp Business Platform.

Can it send messages from the sheet?

Yes, within WhatsApp's rules: free replies within 24 hours of the customer's message, approved templates after that.

Can it move to a CRM later?

Yes. The same setup can write to HubSpot or GoHighLevel instead of, or as well as, the sheet.

Want this as a ready-made pack?

We are turning the most requested integrations into ready-made n8n workflows you import and run in your own accounts. Tell us you want this one and we will email you when it is ready.

Get notified

Tell us what you need built.

Email a few lines about what you want and which tools you use, or call. We reply with questions or a written scope.

hello@pushbuild.com

(617) 299-8887