Pushbuild

Software that keeps a subscription box running between billing day and shipping day.

We connect the store, the subscription billing, the shipping tool and your email, so a failed card is retried and chased politely, skips and pauses reach the packing list, and customers hear from you at the right moment. The scope is written down and agreed before we start.

Tell us what you needSee example projects

Sound familiar?

What subscription box businesses tell us before a project starts.

  • Failed payments pile up and nobody is chasing them.
  • Skips, pauses and address changes arrive by email and I update the order by hand.
  • The packing list is rebuilt every cycle from an export.
  • I can't easily see how many people cancelled this month and why.
  • Shipping labels and tracking emails are a separate job each cycle.

What we build

Each one is a working piece you can open and check when it's done.

Failed payment recovery

Retry timing, short messages to the subscriber and a note on the account, so fewer customers lapse by accident.

Stripe integration and billing n8n, Make and Zapier automation

Skips, pauses and changes

Requests from a form or email applied to the next cycle automatically, with a confirmation sent back.

n8n, Make and Zapier automation

Packing list for each cycle

The cycle's orders turned into a packing list by box type, with the add-ons and notes included.

Python scripts and utilities Google Sheets and Apps Script automation

Labels and tracking messages

Orders sent to the shipping tool, labels created in a batch, and tracking sent to the customer.

API integrations and data sync

Cancellation reasons and churn

A short exit question, the answers collected in one place, and a page showing churn by month and by plan.

Dashboards and reporting

Store, billing and email in step

Customer tags, plan changes and flows in your email tool kept consistent with what the billing system says.

API integrations and data sync Custom Shopify apps

Subscription boxes software we work with: Recharge, Bold Subscriptions, Cratejoy, Chargebee, Loop Subscriptions, ShipStation.

And the general tools around it: Shopify, Stripe, Klaviyo, Google Sheets, Airtable, Zapier, Make, n8n.

Example projects

Illustrations of the shape of the work, not past clients. Yours gets its own written scope.

Example project

Card failed, subscriber kept

Example: a monthly box business wants a failed charge retried on a schedule, with a friendly email and a text before the account is paused.

Stripe, Klaviyo, a workflow tool

Example project

Cycle packing list

Example: a snack box company exports its orders each month. A script builds the packing list by box type, with dietary notes and add-ons on the right line.

Shopify export, Python, Google Sheets

Example project

Churn page

Example: a subscription shop asks cancelling customers one question and shows the answers beside churn per month on a single page.

Form, Google Sheets, dashboard
Wholesale ordering app for a Shopify coffee brand (custom Shopify app)

Example build

Wholesale ordering app for a Shopify coffee brand (custom Shopify app)

  • Embedded admin app (Polaris) with tiered pricing rules, minimums and case deals
  • Account applications with approve/decline and automatic customer tagging
  • Storefront quick-order form via a theme app extension, with reorder and a PDF price list
  • Net 30 invoice checkout for approved accounts

Shopify App (Remix), Polaris, Admin GraphQL API, Shopify Functions (discounts), theme app extension, PostgreSQL

Questions people ask first

Do we have to change subscription apps?

No. We connect the one you have through the integrations, exports or notifications it supports. If it limits what you need, we say so and lay out the options first.

Can you work with Shopify?

Yes, through its apps, API and webhooks, and we can build a small custom app if the job calls for it.

Who owns what you build?

You do. It is built in your own accounts, with notes so your team can adjust it.

How do we start?

Tell us your store, subscription tool and the cycle task that takes longest. We reply with questions or a written scope.

Tell us what you need built.

Email a few lines about what you want and which tools you use, or call. We reply with questions or a written scope.

hello@pushbuild.com

(617) 299-8887