Sound familiar?
What self-storage operators tell us before a project starts.
- Inquiries come from the website, aggregators and the phone, and half are not followed up.
- Move-in paperwork is done at the counter and then retyped.
- Late tenants are chased by hand, if they are chased at all.
- Unit availability and pricing differ between the website and the management system.
- We manage more than one site and compare them with spreadsheets.
What we build
Each one is a working piece you can open and check when it's done.
Inquiry follow-up
Every inquiry from a form, call or listing site gets a text and email with the matching unit sizes, and a sequence that stops when they reserve.
GoHighLevel setup CRM setup and lead pipelinesOnline move-in paperwork
Lease, ID upload, insurance choice and autopay setup done from a link, with the signed documents filed to the tenant record.
API integrations and data sync Web apps and MVPsLate-payment sequence
Reminders at agreed points after a due date, a lock-out or lien notice flagged for the manager to approve, and a stop when the tenant pays.
n8n, Make and Zapier automation Stripe integration and billingAvailability on the website
Unit sizes and availability shown on your site from the management system's data, so the page is not out of date.
API integrations and data sync Website bug fixesGate and access updates
When a tenant moves in, falls behind or moves out, the access code or gate status is updated by a rule rather than by someone remembering.
API integrations and data syncReporting across facilities
Occupancy, rate changes, delinquency and move-ins per facility on one page for the owner.
Dashboards and reportingSelf-storage software we work with: storEDGE, SiteLink, Easy Storage Solutions, Tenant Inc, Stora, Storable.
And the general tools around it: GoHighLevel, QuickBooks, Stripe, Twilio, Google Sheets, DocuSign, Zapier, Make.
Example projects
Illustrations of the shape of the work, not past clients. Yours gets its own written scope.
Example project
Unit inquiry within a minute
Example: a two-site operator receives inquiries from its website and a listing site. Each one is texted the available sizes for that site and a reservation link, and unanswered ones are chased for a week.
GoHighLevel, SMS, website formExample project
Delinquency steps
Example: a facility sends a reminder on day three, a firmer one on day ten and puts the account on the manager's list on day fifteen, all stopped the moment a payment arrives.
Management system export, email and SMS, Google SheetsExample project
Monthly owner report
Example: an owner with several facilities wants occupancy and delinquency per site each Monday, without opening each management account.
Scheduled export, Google Sheets, a dashboardQuestions people ask first
Do we have to switch software?
No. Most of the work is connecting the management software you already use to the tools around it. If it cannot do what you need, we say so in the scope and lay out the options before anything changes.
Who owns what you build?
You do. It is built in your own accounts, and you get notes on how it works so your team can change it without us.
Do you handle collections or lien decisions?
No. We build the reminders and the list for your manager. Decisions about notices and legal steps stay with you and your counsel.
How do we start?
Tell us which tools you use and the one thing that wastes the most time each week. We reply with questions or a written scope.
Tell us what you need built.
Email a few lines about what you want and which tools you use, or call. We reply with questions or a written scope.
hello@pushbuild.com