Pushbuild

Software that takes the routine front-desk work off a medical practice's staff.

We build the administrative side of running a practice: reminders that cut no-shows, intake that arrives complete, and reports that show how each location is doing. Patient health information stays in the systems your practice has set up for it, and we build around those systems rather than copying data out of them. The scope is written down and agreed before we start.

Tell us what you needSee example projects

Sound familiar?

What medical practices tell us before a project starts.

  • No-shows leave gaps in the schedule that nobody has time to refill.
  • New patients arrive without the forms we asked for.
  • Front-desk staff spend the day on the phone confirming and rescheduling.
  • We run several locations and cannot compare them without a spreadsheet.
  • Referral and waitlist follow-up is done from a notebook.

What we build

Each one is a working piece you can open and check when it's done.

Reminders and confirmations

Appointment reminders by text and email with a confirm or reschedule link, using the contact and time details only.

Booking and scheduling systems n8n, Make and Zapier automation

Waitlist and gap filling

When a slot opens, the next people on the waitlist are offered it, and the first to accept gets it.

n8n, Make and Zapier automation

New-patient paperwork

A request that sends patients to your practice system's own intake forms, with a reminder if they are not completed.

API integrations and data sync

Operations dashboard

Visits, cancellations, utilisation and referral volume by location and provider, built from non-clinical figures.

Dashboards and reporting ETL and data pipelines

Marketing and referral follow-up

Inquiries from your website and referral partners tracked in a CRM with follow-up tasks, kept separate from clinical records.

CRM setup and lead pipelines GoHighLevel setup

Staff schedules and tasks

Rotas, room use and recurring admin tasks in one shared place, with reminders to the person responsible.

Google Sheets and Apps Script automation Notion and Airtable systems

Medical practices software we work with: Athenahealth, Epic, Kareo, SimplePractice, Jane App, WebPT, Healthie.

And the general tools around it: Google Sheets, HubSpot, GoHighLevel, Twilio, Zapier, Make.

Example projects

Illustrations of the shape of the work, not past clients. Yours gets its own written scope.

Example project

Fewer no-shows

Example: a physical therapy clinic wants a text three days and one day before each visit with a confirm or reschedule link, and a prompt to the front desk when someone cancels.

Scheduling system, SMS

Example project

Multi-location operations view

Example: a group with four clinics wants weekly visits, cancellations and open slots by location, taken from the scheduling system's non-clinical reports and shown on one page.

Scheduling export, dashboard

Example project

Referral partner tracking

Example: a specialty practice wants every inquiry from a referring office logged, followed up within a day, and counted by source each month.

CRM, forms, Google Sheets
Operations dashboard for a multi-location physical therapy group

Example build

Operations dashboard for a multi-location physical therapy group

  • Nightly data pipeline from scheduling, billing and payroll exports into one database
  • KPI dashboard with period-over-period comparisons
  • Revenue trend, visits by clinic, and a per-clinic league table
  • Filters by date, clinic and provider; monthly PDF report by email

Python, dbt, PostgreSQL, React + Recharts, scheduled PDF export, Docker

Questions people ask first

Will patient health information go into the tools you build?

No. Clinical records stay in the systems your practice has set up for them. Our work uses scheduling and contact details, or links back to those systems.

Can you connect to our practice management system?

If it offers an API or a standard export, yes. We check what it allows before we plan the build.

Is this compliant?

We make no compliance claims. Your practice and its advisers decide what is acceptable, and we build to that.

How do we start?

Tell us your scheduling system and the front-desk task that takes the most time. We reply with questions or a written scope.

Tell us what you need built.

Email a few lines about what you want and which tools you use, or call. We reply with questions or a written scope.

hello@pushbuild.com

(617) 299-8887