Software that keeps a dental practice's chairs full and the front desk calm.
We connect the tools around your practice software so recalls go out on time, new patients fill in their forms before they arrive, and the front desk stops chasing the same people by phone. Patient records stay in the systems set up for them. We work on the scheduling, messaging and reporting around it. The scope is written down and agreed before we start.
What dental practices tell us before a project starts.
Recall lists sit in a report that nobody has time to work through.
New patients phone after hours and nobody calls them back until the next afternoon.
Cancellations leave gaps in the schedule that never get filled.
We ask happy patients for reviews by hand, so it only happens when someone remembers.
Our marketing agency sends one report, the practice software shows another, and neither matches.
What we build
Each one is a working piece you can open and check when it's done.
Missed-call and web-enquiry follow-up
Every missed call and web form gets a text back within a minute, with a booking link, so a new-patient enquiry is answered before they ring the next practice.
A thank-you message after a visit with a review link, sent only where the patient has agreed to be contacted, and a heads-up to the manager for any low rating.
Illustrations of the shape of the work, not past clients. Yours gets its own written scope.
Example project
After-hours enquiry reply
Example: a general practice gets web forms and missed calls overnight. Each one gets a text the moment it arrives, a booking link, and a note on the front desk's morning list.
GoHighLevel, SMS, booking calendar
Example project
Overdue recall campaign
Example: a two-dentist practice exports its overdue recall list each month. Patients are messaged in three steps and the sequence stops when they book, so the desk only calls those who have not replied.
Practice-software export, Google Sheets, SMS
Example project
Ad spend against attended visits
Example: a practice paying an agency for ads wants to see leads, booked consults and attended visits per campaign in one report, with no patient health details in it.
Ad platforms, CRM, Looker Studio
Example build
Operations dashboard for a multi-location physical therapy group
Nightly data pipeline from scheduling, billing and payroll exports into one database
KPI dashboard with period-over-period comparisons
Revenue trend, visits by clinic, and a per-clinic league table
Filters by date, clinic and provider; monthly PDF report by email
Python, dbt, PostgreSQL, React + Recharts, scheduled PDF export, Docker
Questions people ask first
Will you put patient health information into other tools?
No. Clinical records and anything about a patient's health stay in the systems set up for them. We build the messaging, booking and reporting around them, using contact details and appointment status only, and we agree exactly what moves where before we start.
Do we have to change our practice software?
No. We work with what you already run. If it cannot share the data we need, we say so in the scope and set out the options before anything changes.
Who owns what you build?
You do. It is built in your own accounts, and you get notes on how it works so your office manager can adjust it without us.
How do we start?
Tell us which software you use and the one task the front desk repeats most. We reply with questions or a written scope.