Sound familiar?
What optometry and eye care practices tell us before a project starts.
- Patients are overdue for exams and no one has reached out in a year.
- Glasses come back from the lab and customers are not told they are ready.
- Contact lens reorders arrive by phone and email and get lost between the two.
- The optical shop and the exam lanes are tracked in separate systems.
- Vision plan paperwork takes the front desk most of the afternoon.
What we build
Each one is a working piece you can open and check when it's done.
Exam recall campaigns
Messages to people due for an exam, with a booking link, stopped as soon as they book, and a count of how many came back.
n8n, Make and Zapier automation Booking and scheduling systemsOrder ready notices
A text or email when glasses or contacts arrive, with pickup hours, and a reminder if they are not collected.
API integrations and data sync n8n, Make and Zapier automationContact lens reorder requests
A simple page where patients request a reorder, logged for staff with the details your shop needs, without health content.
CRM setup and lead pipelines Booking and scheduling systemsOnline store connection
Frames and accessories for sale online, with stock kept in step with the optical shop.
Custom Shopify apps API integrations and data syncReview and referral requests
A thank-you with a review link after a pickup, and a gentle referral invitation weeks later.
n8n, Make and Zapier automationPractice view
Exams, optical sales, capture rate and recall results by location and doctor.
Dashboards and reporting ETL and data pipelinesOptometry software we work with: RevolutionEHR, Compulink, OfficeMate, Crystal PM, Eyefinity, Ocuco.
And the general tools around it: Shopify, Google Sheets, QuickBooks, Twilio, Mailchimp, Zapier.
Example projects
Illustrations of the shape of the work, not past clients. Yours gets its own written scope.
Example project
Recall that fills the book
Example: a three-doctor practice wants a message sent to every patient who is thirteen months from their last exam, stopped on booking, with a monthly count of exams recovered.
Scheduling export, SMS, Google SheetsExample project
Glasses ready
Example: an optical shop wants an automatic text when an order status changes to ready, and a nudge after a week if nobody has picked it up.
Order system, SMSExample project
Two locations, one scoreboard
Example: a practice with two offices wants exams, optical sales and capture rate by location every week, from the reports the practice system already produces.
Report exports, dashboardQuestions people ask first
Will exam results or prescriptions go into what you build?
No. Clinical records and prescriptions stay in your practice system. We use contact details, appointment times, order status and counts.
Can you connect to our practice software?
As far as it offers an API, integrations or exports, yes. We check what it allows before planning the build.
Do you make compliance claims?
No. Your practice and its advisers decide what is acceptable, and we build to that.
How do we start?
Tell us your practice software and whether the pain is recall, orders or reporting. We reply with questions or a written scope.
Tell us what you need built.
Email a few lines about what you want and which tools you use, or call. We reply with questions or a written scope.
hello@pushbuild.com