Sound familiar?
What courier and delivery companies tell us before a project starts.
- Orders come in by phone, email and a web form, and dispatch copies them into one sheet.
- Drivers text us a photo as proof of delivery and the office has to match it to the right job.
- Customers call to ask where their package is.
- Account customers are invoiced weekly and someone adds up the runs by hand.
- Driver pay is worked out from spreadsheets at the end of the week.
What we build
Each one is a working piece you can open and check when it's done.
One place for incoming orders
Phone notes, email requests and web form orders collected into a single job list with the same fields every time.
n8n, Make and Zapier automation Google Sheets and Apps Script automationDispatch messages to drivers
A job assigned to a driver sends them the pickup, drop, window and contact details by text or chat, and logs their reply.
API integrations and data syncProof of delivery
Photos, signatures and notes saved against the job and folder, and sent to the customer when the delivery is complete.
n8n, Make and Zapier automationCustomer tracking updates
Pickup, en route and delivered messages sent to the recipient automatically, so the phone rings less.
API integrations and data syncWeekly invoices for account customers
Completed jobs grouped by customer, priced from your rate sheet, and drafted as invoices for you to approve.
QuickBooks, Xero and HubSpot integrationsDriver pay and run totals
Runs, miles and waiting time pulled together per driver for the pay period, with a page that shows the week at a glance.
Dashboards and reportingCouriers software we work with: Onfleet, Tookan, Routific, Circuit, Samsara, Descartes.
And the general tools around it: Google Sheets, Twilio, QuickBooks, Gmail, Slack, Airtable, Zapier, Make.
Example projects
Illustrations of the shape of the work, not past clients. Yours gets its own written scope.
Example project
Order form to dispatch board
Example: a same-day courier takes orders by web form and email. Each one lands on a dispatch sheet with the address checked and a driver suggested by zone.
Web form, Google Sheets, Apps ScriptExample project
Delivered text with a photo
Example: a local delivery company wants the recipient to get a text with the delivery photo the moment the driver marks the job done.
Twilio, the delivery app, Google DriveExample project
Weekly customer invoices
Example: a courier with fifty account customers has completed jobs grouped by customer every Friday, priced from a rate table, and drafted in the accounting system.
Google Sheets, QuickBooksQuestions people ask first
Do we have to change our dispatch app?
No. We connect the one you use through the integrations, exports or notifications it supports. If it is the wrong fit, we say so and lay out the options before anything changes.
Can drivers use it from their phones?
Yes. Everything is built to work on a phone: the job message, the photo upload and the confirmation.
Who owns what you build?
You do. It is built in your own accounts, with notes so your team can change it later.
How do we start?
Tell us what you use today and the task that eats most of the week. We reply with questions or a written scope.
Tell us what you need built.
Email a few lines about what you want and which tools you use, or call. We reply with questions or a written scope.
hello@pushbuild.com