Sound familiar?
What med spas tell us before a project starts.
- Instagram and ad enquiries come in after hours and go cold by morning.
- The front desk answers the same questions about treatments and downtime all day.
- Consults are booked by phone and the lead source never gets written down.
- Clients are due for their next treatment and nobody reaches out.
- We want a chatbot for the website but no one to wire it to the calendar and CRM.
What we build
Each one is a working piece you can open and check when it's done.
Instant reply to every enquiry
A text or chat reply within a minute to ad, website and social enquiries, with general information about treatments and a link to book a consult.
GoHighLevel setup AI chatbots trained on your businessA website assistant for common questions
A chatbot that answers questions about services, hours, location and preparing for a visit, and hands anything clinical to your staff. It never collects health details.
AI chatbots trained on your business OpenAI and LLM integrationConsult booking by provider
A booking flow that offers the right provider and room, sends reminders and re-books no-shows.
Booking and scheduling systemsTreatment due reminders
Past clients get a short message when their usual treatment is due, with a booking link, and the front desk sees who answered.
CRM setup and lead pipelines n8n, Make and Zapier automationLead source tracking
Each enquiry tagged with where it came from, from ad to booked consult, so you can see which channels bring people in.
API integrations and data sync CRM setup and lead pipelinesClinic numbers on one page
Enquiries, consults booked, show rate and rebooking by provider and by source on a weekly page for the owner.
Dashboards and reportingMed spas software we work with: Boulevard, Mindbody, Zenoti, Vagaro, Square.
And the general tools around it: GoHighLevel, HubSpot, Google Sheets, Twilio, Zapier, Make, n8n.
Example projects
Illustrations of the shape of the work, not past clients. Yours gets its own written scope.
Example project
After-hours enquiry to booked consult
Example: a med spa running Instagram ads wants each enquiry answered within a minute, offered a consult slot, and followed up for a few days if there is no reply.
GoHighLevel workflows, SMS, calendarsExample project
Website assistant for front-desk questions
Example: a clinic wants a chat widget that answers questions about treatments, hours and parking, and passes anything medical to the team. Client health information stays in the clinic system.
Chatbot, website, CRMExample project
Due-again reminders
Example: a med spa with a long client list wants a gentle message at the right interval after each treatment, sent from the CRM and logged on the client record.
CRM, SMS, booking linkQuestions people ask first
Can the chatbot give medical advice?
No, and we don't build it to. It answers general questions about services and logistics and passes anything clinical to your staff. Client health information stays in the systems your clinic uses for it.
Do we have to switch booking software?
No. We start with what you use and connect it to your CRM, texts and reporting. If it can't do what you need, we say so in the scope.
Will it sound like us?
Yes. We write the messages with you, you approve every one, and you can change them later.
How do we start?
Tell us your booking system and where enquiries come from today. We reply with questions or a written scope.
Tell us what you need built.
Email a few lines about what you want and which tools you use, or call. We reply with questions or a written scope.
hello@pushbuild.com